What is CRM?
CRM (Customer Relationship Management) is a program that provides a central place for businesses to store and manage customer data and customer interactions with the intention of sharing this information with colleagues in order to help the business grow.
What Does SmartCallCRM Do?
SmartCallCRM is an all-in-one business service and marketing management system that integrates with call customer services. Businesses can manage leads, teams, and Campaigns, measure calls enable callbacks, view call history, and book sales appointments using various features all accessible within a very friendly user interface.
…But…is it worth the purchase? …And what exactly is it good for? In this SmartCallCRM review 2022, I’ll try to cover everything you need to know to make an informed decision.
We will Take a look at the product:-
- Features
- Pros
- Cons
- Ideal User
- Price
- Recommendations
Features:
1). Web call: You can initiate a call within your CRM dashboard.
2). Campaign management: Make and measure unlimited calls from CRM dashboards.
3). Import and export leads via text or CSV.
4). Manage callbacks.
5). Book sales appointments.
6) Create and send emails using their built-in email templates and form builder.
7). Integrated tracking that analyzes all calls made within the SmartCallCRM.
8). Sales members management: Create and manage unlimited sales members.
9). Multi-language support: Translate SmartCallCRM to any language of your choice.
10). Team member management: Create and assign team members with specific campaigns with leads to attempt on call.
11). Measure and manage calls.
12). Call history with a time log.
Pros:
- Cloud-based
- Integrated tracking system which analyses the performance and progress of each campaign created.
- Beginner-friendly interface which enables users to learn the system quickly which drives high adoption.
- Seamless integrations
- Multi-language support.
Cons:
- Everything is done within the smartphone CRM dashboard.
- You will need a Web Server and a domain name to successfully use it.
Price:
A one-time purchase of $200
Recommendations
Although SmartCallCRM stands out among most of the CRMs out there in that you don’t have to worry about monthly fees because it is a one-time purchase, it has demo details that allow you to play around with the SmartCallCRM tool before purchase and above all, it has Multi-language support that enables you to translate SmartCallCRM to any language of your choice, I still have some reservations and therefore a few recommendations to help you in your final purchase decision.
Recommended if:
Your business needs effective hands-down marketing techniques.
SmartCartCRM is an all-in-one sales and marketing automation platform designed to grow your business.
You need an integrated sales and marketing platform for your business:
Features like lead management, team management, call management, Campaign creation and management, and sales appointment booking among other things make SmartCallCRM an all-in-one productivity platform helping you to streamline your sales follow-up processes.
Your business needs a tool that performs multi-channel marketing:
Apart from just being a simple CRM, SmartCallCRM is an end-to-end customer management platform built for small businesses to help them get clients, manage the clients and store important sales and marketing data for informed decision-making and better all-around customer experience.
Not recommended if:
Your Business only needs a simple basic CRM to make sales and marketing easier and not a comprehensive platform.
You do not have a dedicated person in your business to manage the calls full-time.
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